OJS4JM – Module 14 Quiz

Program objectives should include anything that can be measured, even if the expected value is unclear at first.

Which one of these is NOT a characteristic of effective program assessment as defined by The “Program-Based Review and Assessment: Tools and Techniques for Program Improvement”?

Systematic: Orderly, organized, ongoing, and cumulative
Mission-driven: Informed by the mission, goals, and objectives of the organization
Multi-faceted: Considerate of multiple dimensions and based on multiple data collection methods and sources
Pragmatic: Oriented towards realistic, actionable outcomes
Hierarchical: Designed and implemented by management, then disseminated throughout the entire department or organization

Comparing your institution with a similar organization using a predetermined set of metrics or criteria is called

A program can productively benchmark against itself.

Which of these are stages in the Six Sigma product-improvement process? (Select all that apply)

Define: Identify the problem you want to address and define your goals. What does success look like? How will you measure your progress?
Survey: Collect opinions from staff and other community members.
Analyze: Draw meaning from your data. What implications does your data have for improving your process or outcomes?

Citation analysis is considered a “traditional” form of determining research quality or impact.

Some sources for citation analysis include:

Which method measures the frequency in which the average article in a journal is cited in a particular year?

What are some possible limitations of the impact factor method?

Measures the quality of the journal rather than the individual article or research.
Uses proprietary metrics which are not transparent or reproducible.
Favours well-established journals which have had time to build a reputation, to the detriment of new or less-established journals
All of the above

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